Privacy Policy — TechyArts

1. About TechyArts

TechyArts is a technology and digital services company providing web development, digital marketing, AI integrations, business automation, and software solutions.

We are also developing software tools designed to help businesses improve their workflows, including Instagram messaging automation and related business communication features.

This Privacy Policy explains how TechyArts collects, uses, stores, and protects personal information when people visit our website, contact us, use our services, or connect accounts to our software.

2. Information We Collect

Depending on the service you use, we may collect:

Contact and account information

• Name, email address, phone number, and business name.
• Account credentials and authentication information, where necessary to provide our services.

Instagram information

• Instagram professional account ID, username, and permitted profile information.
• Messages, comments, and related conversation data required to provide enabled automation features.
• Automation settings, saved replies, and workflow preferences.

Technical information

• IP address, browser and device information, usage logs, and diagnostic data, where collected.

We aim to collect only information necessary to deliver, maintain, and secure our services.

3. How We Use Information

We may use information to:

• Provide web development, marketing, software, and automation services.
• Connect Instagram professional accounts when users authorize the integration.
• Run user-configured messaging and comment automation.
• Manage accounts, settings, workflows, and customer support.
• Maintain security, troubleshoot problems, and improve our services.
• Meet applicable legal requirements.

We will not use platform data for unrelated purposes that are prohibited by applicable law or platform policies.

4. Instagram and Meta Integration

TechyArts may use official APIs provided by Instagram and Meta Platforms, Inc. to offer Instagram-related business automation features.

If you connect an Instagram account, you authorize the access requested through the relevant Meta authentication process. The information accessible to TechyArts depends on the permissions you grant and the features you use.

You can revoke access through the relevant Meta or Instagram settings. You may also request deletion of associated information from TechyArts.

TechyArts is an independent service and is not affiliated with, endorsed by, or owned by Meta Platforms, Inc.

5. Messaging Automation

Our software may allow businesses to configure automated responses to Instagram messages and comments.

Businesses using these features are responsible for their automation settings, the content of their responses, and compliance with applicable laws and Instagram's platform policies.

We process relevant information only as needed to provide the enabled functionality, subject to the permissions granted and applicable requirements.

6. Sharing of Information

TechyArts does not sell personal information.

We may share necessary information with:

• Hosting, database, authentication, and infrastructure providers.
• Instagram and Meta to operate authorized integrations.
• The business that connected an account, where needed to provide the requested service.
• Authorities or other parties when legally required or necessary to protect rights and security.
• Successors in a merger, acquisition, or transfer of business assets, subject to applicable law.

We seek to ensure appropriate safeguards are in place when third parties process information for us.

7. Data Retention and Deletion

We retain information only for as long as reasonably necessary to provide services, maintain security, resolve disputes, and comply with legal obligations.

You may request deletion of your account information and associated data by emailing our privacy contact below. If a deletion feature is available within a service, you may also use that feature.

Revoking Instagram access does not automatically guarantee deletion of data already stored by TechyArts. Please submit a separate deletion request if you want stored information removed.

We will process valid requests within a reasonable period, subject to applicable legal requirements.

8. Security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, loss, alteration, and disclosure. However, no online system can be guaranteed completely secure.

9. Cookies and Analytics

Our website and services may use cookies or similar technologies for functionality, authentication, security, preferences, and performance measurement.

Where legally required, we will request consent before using non-essential cookies. Browser settings may also allow you to manage cookies.

10. Your Privacy Rights

Depending on applicable law, you may request access to, correction of, or deletion of your personal information, or exercise other rights available to you.

To make a request, contact us using the information below. We may need to verify your identity before responding.

11. Third-Party Services

Our services may integrate with third-party platforms. Those providers operate under their own privacy policies. We encourage users to review the policies of any third-party services they connect.

12. Children's Privacy

Our business services are not intended for children where their use or the collection of their information would violate applicable law. If you believe a child has provided personal information to us unlawfully, please contact us.

13. International Processing

Information may be processed or stored in countries where TechyArts or its service providers operate. Where required by law, appropriate safeguards will be used for international data transfers.

14. Changes to This Policy

We may update this Privacy Policy as our services and legal obligations change. Updated versions will be published on this page with a revised effective date where appropriate.

15. Contact TechyArts

For privacy questions, personal information requests, or data deletion requests:

For Instagram-related requests, please identify the connected business account and Instagram username. Never send passwords or access tokens by email.